This privacy policy notice is for this website; https://www.castlerockedinburgh.com/ served by MacBackpackers Limited, 15 Johnston Terrace, EH1 2PW, Edinburgh, United Kingdom, and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:

“I”, “our”, “us”, or “we” refer to the business, MacBackpackers Limited.
“You”, or “the user” refers to the person/people using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner’s Office.
Cookies mean a packet of data sent by an internet server to a browser and returned by the browser each time it subsequently accesses the same server; used to identify the user or track their access to the server.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and/or process any personal information about you electronically using the following lawful bases.

We are registered with the ICO under the Data Protection Register, our registration number is A8354915.

• Consent
  Consent is used in lawful basis to keep you updated with special offers, promotions, marketing and newsletters. If you give your consent to use your data for these purposes, the data needed is added to our customer database. You can find more information about how your data is processed from ‘Email marketing messages and subscriptions’. We will continue to process your information on this basis until you withdraw consent or it is determined your consent no longer exists. We do not share your information with third parties and withdrawing consent can be done either directly with our EMS or by contacting us.
• Contract
  In order to get you on tour to explore Bonnie Scotland and to make sure that all your travel arrangements run smoothly, we need to use the personal information, which you provide to us, such as, name, contact details, any special requirements, etc. Your information is processed in our booking system. We share your personal information with third parties and they include; accommodation used on tours and other suppliers directly related to the tour. However, we never give your data to any party not involved in supplying or arranging your tour. We shall continue to process your information until the contract between us ends or is terminated under any contract terms.
• Legal obligation
  We need to process the personal data to comply with a common law or statutory obligation. If necessary, your information might be shared to comply with these obligations. However, we do not share your data to any third parties not directly related to legal obligation.
• Legitimate interests
  We have a legitimate business interest to use the personal information we collect from you to offer an effective service and carry out our business. We will not share your data with any third parties and always make sure that it has a minimal privacy impact.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• The right not to be subject to automated decision-making including profiling

You also have the right to complain to the ICO if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device/computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies and control which cookies are saved to your device/computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

The site uses the following cookies:

google.com: 1P_JAR, APISID, CONSENT, HSID, NID, OGP, OGPC, S, SAPISID, SID, SIDCC

macbackpackers.com: PHPSESSID, _ok, _okac, _okbk, _okck, _okdetect, _okla, _oklv, cpsession, hblid, olfsk, timezone, wcsid

nrpc.olark.com: X-Mapping-fjhppofk

tourradar.com: _ga

www.tourradar.com: ci_session, geoip, tr_cookies

pbs.twimg.com: gsScrollPos

cdn.syndication.twimg.com: lang

twitter.com: _ga, _twittersess, auth_token, csrf_same_site_set, dnt, eu_cn, guest_id, kdt, mobile_metrics_token, personalization_id, remember_checked_on, syndication_guest_id, tfw_exp, twid

syndication.twitter.com: lang

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Sponsored links, affiliate tracking & commissions

Our website may contain adverts, sponsored and affiliate links on some pages. These are typically served by our advertising partners or are self-served through our own means. We only use trusted advertising partners who each have high standards of user privacy and security. However, we do not control the actual adverts seen/displayed by our advertising partners. Our ad partners may collect data and use cookies for ad personalisation and measurement. Where ad preferences are requested as ‘non-personalised’ cookies may still be used for frequency capping, aggregated ad reporting and to combat fraud and abuse.

Clickable sponsored or affiliate links may be displayed as a website URL like this; https://www.castlerockedinburgh.com/ or as a titled text link like this: Castle Rock Hostel.

Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. Your actions are usually recorded as a referral from our website by this cookie.

If you have any concerns about this we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal data” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software/applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations, will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, you can also unsubscribe from all MailChimp lists, by following this link, otherwise, contact the EMS provider.

Our EMS provider is; MailChimp. We hold the following information about you within our EMS system;

• Email address
• I.P address
• Subscription time and date
• Name, country, etc. if applicable

If you have any further questions about how we handle your data, you can contact us:

• By phone: +44 (0)131 558 9900
• By email: info@macbackpackers.com
• By post: Privacy Manager, 105 High Street, Edinburgh, EH1 1SG, United Kingdom